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Information Security: Data Access and Security Policy
(Updated 1.18.2008)
Introduction
This policy defines the data management environment
and assigned roles and responsibilities for protecting UB's non-public
information from unauthorized access, disclosure, or misuse.
It is the responsibility of every University employee who accesses
non-public data and information to secure and protect that data.
Many federal and state laws regulate the collection, handling and disclosure of
University administrative data
1,
including the Family Rights to Privacy Act (FERPA),
the Health Insurance Portability and Accountability Act (HIPAA), the
Gramm-Leach-Bliley Act, the Federal Privacy Act of 1974,
New York State laws including
the New York State Personal Privacy Protection Law, and Payment Card
Industry regulations..
Exposure of confidential data through improper disclosure
or security risk
is a violation of these laws, and can result in the institution's
incurring
legal liability, financial liability, loss of reputation, and loss of
trust.
In addition, New York State has enacted an
Information Security Breach Notification Act which requires
all state agencies to notify individuals if there is a security breach involving
their restricted confidential data2.
The use of mobile computing devices (e.g., laptops, PDAs, cell phones,
USB drives) increases the vulnerability of university electronic data to
theft and unauthorized disclosure and mandates additional requirements for securing non-public data as set forth in
Standards for Securing Regulated Private Data.
This policy has been amended to define additional roles and responsibilities
with respect to access to enterprise-wide University summary/aggregate
data. Enterprise-wide data includes, but is not limited to, financial,
human resource, research, space, advancement, student, and enrollment data.
Policy Statement
Access to University administrative data
1 is granted by data custodians and
trustees who are required to develop and maintain clear and consistent
procedures for access and use of the data, prevent unauthorized access,
and protect non-public data.
All University data must be classified by data trustees according to one of the
classification levels below, and non-public information must be consistently protected throughout
its life cycle (from its creation to its destruction) in a manner corresponding
to its sensitivity and/or criticality regardless of where it resides,
what form it takes, what technology is used to handle it, and what
purpose it serves.
The President, Provost, and Executive Vice President are the data owners or
custodians of University data, with the authority to delegate access to
aggregated/summary enterprise-wide University data to eligible personnel
and to their office staff as they deem appropriate.
Senior Management, defined as the President, Provost, Executive
Vice President, Vice Presidents, Associate Vice Presidents, Vice Provosts,
and Deans, are eligible for access to enterprise-wide University aggregate/
summary data, providing the oversight to see that access is granted
as needed and revoked when no longer needed. Sensitive and regulated
data, including Social Security Numbers, credit/debit card numbers, and NY
State drivers' license/non-drivers' identification numbers, may not be
included in enterprise-wide aggregate/summary data.
Reason for Policy
The purpose of this policy is to ensure the protection of the University's
information resources from accidental or intentional unauthorized access, damage, or disclosure, while preserving the
open information-sharing requirements of the academic culture.
Classification of Institutional Data
Use the criteria in the following table to determine which data
classification is appropriate
for a particular information or infrastructure system.
Note: If you are creating a
new information system that will store or handle restricted data, you
should inform the Information Security Officer.
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| PUBLIC
| NON-PUBLIC/INTERNAL
| CONFIDENTIAL/REGULATED
|
| Sensitivity Level
| Open, unclassified
| Low to Moderate
| High-Critical
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| Legal Requirements
|
| Protection level of data is set by the owner or custodian
| Restricted data, subject to federal, state, and other regulations,
including the NY State Breach Notification Act, FERPA, PCI/DSS, Gramm-Leach-Bliley,
HIPAA, and/or other legal requirements.
|
| Access
| Information authorized for release to the public
| UB employees/ non-employees with a business need to know
| Only those individuals with approved access and signed non-disclosure forms
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| Definition
| Public information that can be disclosed without violating an individual's right to privacy.
| Institutional information that is intended for use within UB.
| Information that UB and its employees have a legal, regulatory, or
social obligation to protect. Unauthorized disclosure would violate individual privacy rights
Highly regulated information: Unauthorized disclosure could subject individuals to identity theft and
could lead to substantial financial penalties and loss of reputation to
UB.
|
| Examples
| Course schedules, catalogs, campus brochures, maps
| Research detail or results that are not restricted data, management information;
Budget information, private employee information
| SSNs, credit/debit card numbers, drivers' license numbers, state-issued non-drivers'
ID numbers, protected health information
|
Definitions
The following definitions apply to terms used in this policy.
| Term
| Definition
|
| Senior Management
| The President, Provost, Executive Vice President, Deans, Vice Presidents,
Vice Provosts, and Associate Vice Presidents are designated as Senior
Management
- Senior Management members are eligible for access to enterprise-wide
University summary/aggregate data.
- The President, Provost, and Executive Vice President are authorized
to delegate access to enterprise-wide summary/aggregate university data
to eligible personnel (the members of the Senior Management group) and
to their office staff as deemed appropriate.
|
| Data Custodian (Owner)
| An individual who has responsibility for managing University
information resources. All University data must have
an identified Data Custodian. Data Custodians support the mission of the
University and facilitate the conduct of University business by ensuring
that access to data is granted as needed for legitimate purposes and within
the terms articulated in these and other University policies.
Data Custodians include the Provost, Vice Provost and Dean of Undergraduate
Education, Executive Vice President for Finance and Operations, Associate
Vice President for Information Technology, Vice President for Research,
and Vice President for Student Affairs.
|
| Data Trustee (Access Administrator)
| Each Data Custodian may designate one or more Data Trustees to
execute day-to-day custodial responsibilities. In practice, Data
Trustees are those persons primarily responsible for the accuracy,
integrity, and privacy of University data. The Data Trustee for
non-central administrative data is the appropriate Dean or
Department Head. The Data Trustee for University enterprise-wide summary/
aggregate data is the Information Security Officer.
|
| Administrative Data Users
| An administrative data user is any person who has been granted authorization by a
Data Custodian or Trustee to retrieve, update, process, analyze or
distribute data in the conduct of University business. Administrative
data users are responsible for their use of the data to which they are
granted access. Sanctions or penalties for misuse or illegal use of
data access will be imposed on administrative data users, based on the
standards outline in University policy, state or federal regulations, and the
appropriate collective bargaining agreements. Administrative data
users must complete and sign a "user agreement" outlining their
responsibilities, before receiving access to data.
|
| Functional Areas of University Administrative Data
| The eleven functional administrative areas of InfoSource data
are: Admissions, Athletics, CASA, Email Addresses, Employee, Financial,
Graduate School, Information Technology, Inventory, Student Services,
and UBF Financial.
|
| University Administrative Data
| University Administrative Data include centrally-stored data
as well as administrative data generated and stored in University
departments and decanal areas.
This policy applied to administrative data in any form: hard copy/printed
reports, as well as electronic data.
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Administrative Functional Areas and Their Respective Data Trustees
| Data Subject Area
| Data Trustee
| Telephone
|
| Admissions
| Associate Director of Admissions
| 645-6423
|
| Athletics
| Senior Associate Athletic Director
| 645-3453
|
| CASA
| Senior Assistant Vice President, OIA
| 645-2791
|
| Email Addresses
| Information Security Officer
| 645-3582
|
| Employee (State or RF)
| Director, Information Resources HR
| 645-5000 ext. 1279
|
| Financial Data
| Director, Budget Services
| 645-5000 ext. 1351
|
| Graduate School
| Assistant Dean
| 645-2939
|
| Information Technology
| CIO and Associate VP for IT
| 645-7979
|
| Inventory
| Director, Inventory Services
| 645-5000 ext. 1110
|
| Student Academic Records
| Senior. Assoc. Vice Provost and Director of Student Academic
Records and Financial Services
| 645-2450
|
| UBF: Financial
| Executive Director, UBF
| 645-3011
|
| Alumni
| Vice President for University Advancement
| 645-2925 ext. 150
|
| Extracted Proprietary RF Data
| Executive Vice President for University Support Services or designee acting as Operations Manager
| 645-2901
|
| HIPAA Compliance
| Director, UB HIPAA Compliance
| 829-3172
|
| Other University Administrative Data
| Appropriate Dean or Department Head
|
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Roles and Responsibilities
| Area
| Responsibility
| | The President, Provost, Executive Vice President
| Data Owners/Custodians responsible for delegating access to enterprise-
wide University data to those eligible (the members of the Senior Management
group) and to members of their office staff they deem appropriate.
|
| Associate VP for IT
| Responsible office for campus IT strategic plans and IT policies
|
| Information Security Officer
| Responsible for Information Security at University at Buffalo. Security
incidents are reported to the ISO.
|
| Data Custodians
| Manage University information resources; ensure that access to data is
granted only as needed for legitimate purposes and within the terms articulated
in this policy; ensure that training and awareness of the terms of this policy
are provided; monitor compliance with this policy
|
| Data Trustees
|
Data trustees classify data in their functional areas;
develop and maintain clear and
consistent procedures for access to university administrative data;
grant and revoke access;
maintain an audit trail, i.e., lists showing those granted access to administrative data; periodically review access privileges to ensure that
access is still warranted; remove access in a timely manner for employees
whose job responsibilities have changed; promote the security of the data
in their subject areas.
|
| Administrative Data Users
| It is the responsibility of every user of UB's
non-public data to comply with this policy; to secure any non-public
data and to comply with the Standards for Securing Sensitive and Regulated
Data
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Procedures
This policy serves several purposes: it establishes a data classification
scheme based on sensitivity level and legal requirements; classifies
University administrative data into 14 functional areas and assigns the data
trustees for each area; and sets forth the responsibilities of data
custodians, data trustees, and administrative data users. Anyone who
possesses or has access to University administrative data, electronic or
otherwise, is responsible for securing and protecting the data.
Therefore, those who request, use, possess, or have access to University
administrative data must agree to certain guidelines. Examples of these
guidelines are found below as well as on the User Agreement completed by
individuals seeking access to data. Data trustees will issue detailed guidelines
for each functional area.
-
Access to non-public University information is granted and revoked by data trustees. Access is granted only to those with a legitimate business need for
the data.
-
Employees and their supervisors will be asked to complete and sign a user
agreement,
the
"Access to University Information Form, confirming that they will follow security
guidelines before being given access to non-public University information.
- Access to Social Security Numbers in UB InfoSource is highly restricted
and granted only to a small number of employees with a specific legal or business need.
Requesting
access to SSNs in UB InfoSource requires the completion of an additional form, stating
the legal statute and/or business need. All SSN access requests are reviewed by data
trustees and the Information Security Officer.
- Administrative data users may not
transfer their data access rights to others, release administrative data
to others, or use data for purposes other than those for which access was
granted.
-
Employees with access to confidential restricted data are required
to secure the data and follow standards delineated in:
Standards for Securing Private and Regulated Information Such as
SSNs, Credit/Debit Card Numbers
- Extracts of data, data feeds, and data within Shadow Systems shall
have the same classification level and utilize the same protective
measures as the same data in the Systems of Record.
- Computer systems used to support data will be required to adhere
to the specific protective measures for the classification level.
- Unencrypted Confidential Restricted data cannot be stored on
mobile devices, including
laptops, USB drives. Please see Standards for Securing Private and Regulated
Information Such as SSNs, Credit/Debit Card Numbers for additional information
about protecting the confidentiality of personal private information.
Applicability of Policy
This policy applies to all University data regardless of its medium
and/or form, and to all those who handle University information (faculty, staff, students, third party contractors,
and any others).
Policy Review and Update
The Associate VP for Information Technology or his designee will periodically
review and update this policy as needed. Questions concerning this
policy should be directed to the Office of the Associate VP for
Information Technology.
Compliance
Violations of this policy will result in appropriate disciplinary measures
in accordance with University policies, applicable collective bargaining
agreements, and state and federal laws.
1
University data are items of information that are collected, maintained,
and utilized by the University for the purpose of carrying out institutional
business. Research data, scholarly work of faculty or
students, and intellectual property are not covered by this policy.
2
NY State requires that state entities notify NY State residents if their
private information has been acquired by a person without valid authorization.
Private information is defined as unencrypted personal information and
one or more of the following: social security number; driver's license
number or non-driver ID; account number, credit or debit card number
and security code which permits access to an individual's financial account.
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